Our Counsellors:

Tracy Castell


Tracy is a qualified Psychotherapeutic Counsellor, Supervisor, hypnotherapist & learning and development practitioner. She specialises in anxiety and depression in her own private practice, is a professional of National Counselling Society, an accredited Anxiety UK counsellor and is a founder of I'm All Ears.

Mary Goggin


Mary is one of our qualified level 5 Psychotherapeutic Counsellors. She was born in the UK but grew up in Zimbabwe.   In 2010, she relocated to England where she began work in the health care sector, before training as a counsellor.  Mary is an Integrative Counsellor and Therapeutic Hypnotherapist, and a member of  National Counselling Society, and National Hypnotherapy Society, and an accredited Anxiety UK counsellor.




Victoria is a fully qualified level 5 integrative counsellor and an I’m all ears Associate Counsellor.  She offers therapy to individual clients aged 12+ she is an Accredited member of the National Counselling Society, a member of BACP and  Associate of Co Parenting Matters.

One of the therapies she is able to offer is EFT, or Emotional Freedom Technique. This is a form of psychotherapeutic acupressure. By tapping on various pressure points in our body, we are able to not only release the issue, but also understand what our core belief is in life, and therefore understand these patterns, this "unknown" anxiety or fear/phobia.

She believes that everybody is an individual and the work with each client will be unique to their own life

Victoria Martin


Suzanne Fowler-Evans


Rachel Little

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Victoria is a level 5 psychotherapeutic associate counsellor for I’m all ears. Her preferred style of counselling is Person -Centred; however, as an integrative counsellor she utilises a range of disciplines dependent upon the nature of the clients presenting issue. Victoria is a registered member of the National counselling Society.

Suzanne joined the I’m all ears team in July 2019 and after qualifying with a Level 5 Diploma in Therapeutic Counselling is now working with us as an associate counsellor. She has extensive and in-depth experience in women's health and has a particular interest in pregnancy and the perinatal period. As well as a practicing integrative counsellor, Suzanne is available to support anyone struggling with all aspects of parenting, including conception, pregnancy, labour or birth trauma, early parenting, feeding your baby, and changing relationships.

Rachel is one of our counsellors in training.  She is in her second year of study, working towards a BA (Hons) Humanistic Counselling.  At present she holds a Level 4 Certificate in Counselling.  She is a student member of the British Association for Counselling and Psychotherapy. 

Sophie Hill


Emma Constable

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Sophie is one of our trainee counsellors, she is currently studying for her diploma in therapeutic counselling. Sophie has been working in Higher Education for many years and is now studying to become a counsellor. Sophie discovered Person Centred Therapy after having signed up for a Listening Skills course, the theory really resonated with her personal experiences. Sophie has studied Mindfulness and has practised yoga for many years.'

Emma is a qualified Psychotherapeutic Counsellor and a registered member of the British Association of Counselling and Psychotherapy.  Emma’s study’s focused on Transactional Analysis, Cognitive Behaviour Therapy and Relationship Counselling, and a qualified level 5 Child and Young People’s  therapist.

As an I’m all ears Associate Counsellor Emma’s approach is Integrative where she can draw upon different methods to suit the individual’s needs.

David Billington


David is one of our trainee counsellors, he is currently studying for his diploma in therapeutic counselling. David has been working as a musician and teacher for many years and started taking listening skills courses to better help his students. This led to him discovering Person Centred Therapy and how powerful it can be to help and enable positive change in both himself and others.

Natalie Crisp

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Natalie joined I’m All Ears in The Hub as a listener in June 2021.  She holds a NCFE

level 2 certificate in Helping Skills and a

NVQ level 3 in Promoting Independence. Natalie is looking at furthering her education in counselling skills in the future. Her professional background is working with children in nurseries, schools and her own childminding business, working as a Youth Worker in the local Youth club and as a support worker on a generic project working with people from all walks of life.

Tricia is a trainee Counsellor, she discovered her passion for the areas of mental health and well-being when she did her degree in Applied Psychology. She is currently in her final year of an Advanced Diploma in Integrative Counselling (Level 4). Tricia has spent many years working supporting families and carers, as well as working in the area of Special Education Needs. She is particularly interested in working with Autism, and has significant experience in this field. Tricia is a Mental Health First Aider and she is a student member of the British Association of Counselling and Psychotherapy.